Industry: Retail

Service area: Transformation

BUSINESS NEED

The Property Division at Coles plays an important role in sustaining profitable growth and business performance. In the context of a new divisional structure and appointment of a GM for Property, Coles sought support to maintain and strengthen the contribution of the division through the development of a new strategy and respective performance expectations.

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WHAT WE DID

Specifically, we partnered with Coles Property to:

• Develop an appropriate strategy refresh and planning process
• Facilitate key strategy planning sessions and as an outcome of those sessions, shape a refreshed strategy, and related priorities and plans
• Support appropriate cascade of plans and priorities through the team in a way that engages and clarifies priorities
• In step with this work, develop clear leadership and behavioural markers to help guide high performance that is enabled by collaboration, accountability, commitment and engagement.

ONGOING SUPPORT

Since completion of the strategy and planning activity we've continued to partner with Coles Property in supporting leadership and capability development activities with their expanding team.