LINKING LEADERSHIP AND STRATEGY

Industry: Consumer Electronics
Cosmo is a leading industry player in the field of product design & development for advanced engineered soft-goods, mobile device storage & accessories. Cosmo blurs the lines between cutting-edge design and the mass market.

LINKING LEADERSHIP AND STRATEGY

Industry: Consumer Electronics
Cosmo is a leading industry player in the field of product design & development for advanced engineered soft-goods, mobile device storage & accessories. Cosmo blurs the lines between cutting-edge design and the mass market.

LINKING LEADERSHIP AND STRATEGY

Industry: Consumer Electronics
Cosmo is a leading industry player in the field of product design & development for advanced engineered soft-goods, mobile device storage & accessories. Cosmo blurs the lines between cutting-edge design and the mass market.

LINKING LEADERSHIP AND STRATEGY

Industry: Consumer Electronics
Cosmo is a leading industry player in the field of product design & development for advanced engineered soft-goods, mobile device storage & accessories. Cosmo blurs the lines between cutting-edge design and the mass market.

STRATEGIC HEALTH CHECK

Industry: Retail

Specialising in owning and managing shopping centres, this world leading retail asset management company sought a partner to help refresh the business strategy for their most successful asset.

CHALLENGE & SOLUTION

Cosmosupplylab has grown both rapidly and organically since its creation in 2000. However, with around 10,000 employees spread across the globe, Cosmo had yet to develop a strategic approach to assessing and developing their most senior leaders. The Group HR Director approached Spring Point to support Cosmo in creating a leadership development and assessment process that aligned with their strategic direction and goals.

In consultation with both the President and HR director at Cosmo, Spring Point established an assessment and insights approach needed to explore perceived capability gaps across the executive leadership team. With a team of Spring Point consultants on sight at Cosmo HQ in Hong Kong, leaders were taken through a number of assessments: including a personality measure, cognitive assessment, the Denison 360 leadership assessment, and a behavioural interview.

The results of these assessments allowed Spring Point to develop an objective picture of the leadership capability gap and its impact on business performance. The senior leaders, Director of Human Resources, and President of Cosmo then took part in individual deep dives to better understand these results, followed by a roundtable session designed to begin the build out of individual development plans and associated learning pathways. To ensure buy-in and commitment from senior leaders, these learning pathways were co-designed to include the capabilities they were most interested in pursuing. Over the next three months, spring point had regular check in meetings with all senior leaders at Cosmo. These check in meetings proved to be incredibly valuable in ensuring leaders took the actions needed to improve capability and achieve sustained high performance in their roles.

CHALLENGE & SOLUTION

Cosmosupplylab has grown both rapidly and organically since its creation in 2000. However, with around 10,000 employees spread across the globe, Cosmo had yet to develop a strategic approach to assessing and developing their most senior leaders. The Group HR Director approached Spring Point to support Cosmo in creating a leadership development and assessment process that aligned with their strategic direction and goals.

In consultation with both the President and HR director at Cosmo, Spring Point established an assessment and insights approach needed to explore perceived capability gaps across the executive leadership team. With a team of Spring Point consultants on sight at Cosmo HQ in Hong Kong, leaders were taken through a number of assessments: including a personality measure, cognitive assessment, the Denison 360 leadership assessment, and a behavioural interview.

The results of these assessments allowed Spring Point to develop an objective picture of the leadership capability gap and its impact on business performance. The senior leaders, Director of Human Resources, and President of Cosmo then took part in individual deep dives to better understand these results, followed by a roundtable session designed to begin the build out of individual development plans and associated learning pathways. To ensure buy-in and commitment from senior leaders, these learning pathways were co-designed to include the capabilities they were most interested in pursuing. Over the next three months, spring point had regular check in meetings with all senior leaders at Cosmo. These check in meetings proved to be incredibly valuable in ensuring leaders took the actions needed to improve capability and achieve sustained high performance in their roles.

CHALLENGE & SOLUTION

Cosmosupplylab has grown both rapidly and organically since its creation in 2000. However, with around 10,000 employees spread across the globe, Cosmo had yet to develop a strategic approach to assessing and developing their most senior leaders. The Group HR Director approached Spring Point to support Cosmo in creating a leadership development and assessment process that aligned with their strategic direction and goals.

In consultation with both the President and HR director at Cosmo, Spring Point established an assessment and insights approach needed to explore perceived capability gaps across the executive leadership team. With a team of Spring Point consultants on sight at Cosmo HQ in Hong Kong, leaders were taken through a number of assessments: including a personality measure, cognitive assessment, the Denison 360 leadership assessment, and a behavioural interview.

The results of these assessments allowed Spring Point to develop an objective picture of the leadership capability gap and its impact on business performance. The senior leaders, Director of Human Resources, and President of Cosmo then took part in individual deep dives to better understand these results, followed by a roundtable session designed to begin the build out of individual development plans and associated learning pathways. To ensure buy-in and commitment from senior leaders, these learning pathways were co-designed to include the capabilities they were most interested in pursuing. Over the next three months, spring point had regular check in meetings with all senior leaders at Cosmo. These check in meetings proved to be incredibly valuable in ensuring leaders took the actions needed to improve capability and achieve sustained high performance in their roles.

CHALLENGE & SOLUTION

Cosmosupplylab has grown both rapidly and organically since its creation in 2000. However, with around 10,000 employees spread across the globe, Cosmo had yet to develop a strategic approach to assessing and developing their most senior leaders. The Group HR Director approached Spring Point to support Cosmo in creating a leadership development and assessment process that aligned with their strategic direction and goals.

In consultation with both the President and HR director at Cosmo, Spring Point established an assessment and insights approach needed to explore perceived capability gaps across the executive leadership team. With a team of Spring Point consultants on sight at Cosmo HQ in Hong Kong, leaders were taken through a number of assessments: including a personality measure, cognitive assessment, the Denison 360 leadership assessment, and a behavioural interview.

The results of these assessments allowed Spring Point to develop an objective picture of the leadership capability gap and its impact on business performance. The senior leaders, Director of Human Resources, and President of Cosmo then took part in individual deep dives to better understand these results, followed by a roundtable session designed to begin the build out of individual development plans and associated learning pathways. To ensure buy-in and commitment from senior leaders, these learning pathways were co-designed to include the capabilities they were most interested in pursuing. Over the next three months, spring point had regular check in meetings with all senior leaders at Cosmo. These check in meetings proved to be incredibly valuable in ensuring leaders took the actions needed to improve capability and achieve sustained high performance in their roles.

CHALLENGE & SOLUTION

The retail environment, perhaps more than any other industry, has been significantly impacted by digital technologies and the opportunities this presents for designing unique customer experiences. With a strategy to remain as one of the world’s best shopping centres and to greatly extend on this aspiration by seeking to develop a mixed use, cultural epicentre, the executive sought an agile and challenging partner to engage their top 30 in a rapid strategy refresh. The outcome sought was alignment of stakeholders on critical priorities to inform budget and resource allocation, and a re energising of the team for the year ahead.
Spring Point supported the General Manager over three phases of work. The initial phase was the completion of a rapid strategic health check. Using an online survey and targeted 30 minute interviews with the executive team, we gained insight into areas of strategic success and concern. Phase 2 leveraged health check insights to design and facilitate an engaging 1 day workshop with the top 30 leaders. The day was anchored around design thinking principles and feature components included a rapid data insights assimilation activity to quickly anchor participants in external market analytics and internal strategy health check data. Customer journey roadmapping also featured, as well as the exploration of delivery team ‘tension points’, as a way of identify adaptive innovation opportunities. Outcomes of the day were captured in an insights to action pack, enabling the corporate strategy team to quickly leverage this to develop an updated business strategy.

WHAT WE DID

Denison Diagnostics
Executive Leadership Development
Executive Leadership Assessment

WHAT WE DID

Denison Diagnostics
Executive Leadership Development
Executive Leadership Assessment

WHAT WE DID

Denison Diagnostics
Executive Leadership Development
Executive Leadership Assessment

WHAT WE DID

Denison Diagnostics
Executive Leadership Development
Executive Leadership Assessment

WHAT WE DID

Strategic Health Check Diagnostics
Workshopping & Facilitation
Customer Experience Journey Mapping
Multi-Stakeholder Management
Executive Interviewing

CALLOUT

Best Practice in Business
By combining psychological principles with pragmatic commercial acumen, we were able to provide valuable insights that acted to inform the senior leadership development approach at Cosmosupplylab.

A Globally Enabled Team
A globally enabled consultancy means that we were able to provide on-the-ground support at any given time.

Engage through Co-design
Through taking a co-designed approach, we created personal development plans that really engaged the interests and motive of leaders at Cosmo

CALLOUT

Best Practice in Business
By combining psychological principles with pragmatic commercial acumen, we were able to provide valuable insights that acted to inform the senior leadership development approach at Cosmosupplylab.

A Globally Enabled Team
A globally enabled consultancy means that we were able to provide on-the- ground support at any given time.

Engage through Co-design
Through taking a co-designed approach, we created personal development plans that really engaged the interests and motive of leaders at Cosmo.

CALLOUT

Best Practice in Business
By combining psychological principles with pragmatic commercial acumen, we were able to provide valuable insights that acted to inform the senior leadership development approach at Cosmosupplylab.

A Globally Enabled Team
A globally enabled consultancy means that we were able to provide on-the- ground support at any given time.

Engage through Co-design
Through taking a co-designed approach, we created personal development plans that really engaged the interests and motive of leaders at Cosmo.

CALLOUT

Best Practice in Business
By combining psychological principles with pragmatic commercial acumen, we were able to provide valuable insights that acted to inform the senior leadership development approach at Cosmosupplylab.

A Globally Enabled Team
A globally enabled consultancy means that we were able to provide on-the- ground support at any given time.

Engage through Co-design
Through taking a co-designed approach, we created personal development plans that really engaged the interests and motive of leaders at Cosmo.

CALLOUT

Took a Helicopter View
Pre workshop health check diagnostics accelerated the identification of critical issues, ensuring a strategy refresh workshop that was focussed, fast paced and engaging.

Built Ownership
Co-design of the workshop experience with key executive team members ensured buy-in to the approach to strategic realignment.

Played Back New Insights
Insights reporting. We called out what was said and done AND what was not said and done to enhance our value add to a revitalised strategy.

KEY OUTCOMES

Provided capability insight into the senior leaders at Cosmo

Co-designed development plans and individual learning pathways for leaders

Realigned role requirements and team working rhythms to improve business performance and role fit

KEY OUTCOMES

Provided capability insight into the senior leaders at Cosmo

Co-designed development plans and individual learning pathways for leaders

Realigned role requirements and team working rhythms to improve business performance and role fit

KEY OUTCOMES

Provided capability insight into the senior leaders at Cosmo

Co-designed development plans and individual learning pathways for leaders


Realigned role requirements and team working rhythms to improve business performance and role fit

KEY OUTCOMES

Provided capability insight into the senior leaders at Cosmo

Co-designed development plans and individual learning pathways for leaders

Realigned role requirements and team working rhythms to improve business performance and role fit

KEY OUTCOMES

Validated and clarified the key strategic initiatives for 2020.
Developed a better understanding how systems, people and technology could enable the business to achieve its strategic initiatives.
Facilitated healthy dialogue with senior leaders to develop a re-aligned business vision.
Established a clear roadmap of the customer's journey, identifying the positives, negatives and ways we could add value to the customer's experience.

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LINKING LEADERSHIP AND STRATEGY

Industry: Consumer Electronics
Cosmo is a leading industry player in the field of product design & development for advanced engineered soft-goods, mobile device storage & accessories. Cosmo blurs the lines between cutting-edge design and the mass market.

 

WHAT WE DID

Denison Diagnostics
Executive Leadership Development
Executive Leadership Assessment

 

CHALLENGE & SOLUTION

Cosmosupplylab has grown both rapidly and organically since its creation in 2000. However, with around 10,000 employees spread across the globe, Cosmo had yet to develop a strategic approach to assessing and developing their most senior leaders. The Group HR Director approached Spring Point to support Cosmo in creating a leadership development and assessment process that aligned with their strategic direction and goals.

In consultation with both the President and HR director at Cosmo, Spring Point established an assessment and insights approach needed to explore perceived capability gaps across the executive leadership team. With a team of Spring Point consultants on sight at Cosmo HQ in Hong Kong, leaders were taken through a number of assessments: including a personality measure, cognitive assessment, the Denison 360 leadership assessment, and a behavioural interview.

The results of these assessments allowed Spring Point to develop an objective picture of the leadership capability gap and its impact on business performance. The senior leaders, Director of Human Resources, and President of Cosmo then took part in individual deep dives to better understand these results, followed by a roundtable session designed to begin the build out of individual development plans and associated learning pathways. To ensure buy-in and commitment from senior leaders, these learning pathways were co-designed to include the capabilities they were most interested in pursuing. Over the next three months, spring point had regular check in meetings with all senior leaders at Cosmo. These check in meetings proved to be incredibly valuable in ensuring leaders took the actions needed to improve capability and achieve sustained high performance in their roles.

 

CALLOUT

Best Practice in Business
By combining psychological principles with pragmatic commercial acumen, we were able to provide valuable insights that acted to inform the senior leadership development approach at Cosmosupplylab.

A Globally Enabled Team
A globally enabled consultancy means that we were able to provide on-the- ground support at any given time.

Engage through Co-design
Through taking a co-designed approach, we created personal development plans that really engaged the interests and motive of leaders at Cosmo.

 

KEY OUTCOMES

Provided capability insight into the senior leaders at Cosmo

Co-designed development plans and individual learning pathways for leaders


Realigned role requirements and team working rhythms to improve business performance and role fit

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